Gaya APA
Tjiptono, Fandy. (2005).
Service, Quality & Satisfaction (3).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy.
Service, Quality & Satisfaction.
3
Yogyakarta:
Andi,
2005.
EKONOMI.
Gaya MLA
Tjiptono, Fandy.
Service, Quality & Satisfaction.
3
Yogyakarta:
Andi,
2005.
EKONOMI.
Gaya Turabian
Tjiptono, Fandy.
Service, Quality & Satisfaction.
3
Yogyakarta:
Andi,
2005.
EKONOMI.