Gaya APA
Tjiptono, Fandy Diana, Anastasia. (1995).
Total quality management (Ed 1).
:
Andi Offset.
Gaya Chicago
Tjiptono, Fandy Diana, Anastasia.
Total quality management.
Ed 1
:
Andi Offset,
1995.
EKONOMI.
Gaya MLA
Tjiptono, Fandy Diana, Anastasia.
Total quality management.
Ed 1
:
Andi Offset,
1995.
EKONOMI.
Gaya Turabian
Tjiptono, Fandy Diana, Anastasia.
Total quality management.
Ed 1
:
Andi Offset,
1995.
EKONOMI.